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Original, Playful Jewellery Handmade In Britain
  • New In
  • Jewellery
    • View All
    • Necklaces
    • Statement Necklaces
    • Personalised Necklaces
    • Brooches
    • Earrings
    • Rings
    • Jewellery Making Kits
    • Cufflinks & Keyrings
  • Collections
    • Best Sellers
    • Classic
    • Last Chance
    • Misshapes: The Birthday Collection
    • AW21: I'm Only Dreaming
    • Ma Chérie
    • Recycled Acrylic
    • Tatty Devine X BOWIE
    • Tatty Devine X Gemma Correll
    • Tatty Devine X Morag Myerscough
    • Tatty Devine x Miss Pompom
    • Tatty Devine X Peanuts
    • Tatty Devine X Fawcett Society
  • Personalised
    • Name Necklace
    • Speech Bubble Necklace
    • Charm Earrings
  • Gift Guides
    • Personalised Name Necklace
    • Gifts under £35
    • Valentine's Day Gifts
    • Mother's Day Gifts
    • Gifts for Animal Lovers
    • Gifts for Feminist Friends
    • Gifts for Bookworms
    • Gifts for Sustainable Friends
    • Gifts for Rainbow Chasers
    • Gifts for Stargazers
    • Jewellery Making Kits
    • Occasion Jewellery
    • Gift Vouchers
    • Greeting Cards
    • Gift Wrap
  • Tees & Jumpers
    • Please note: You'll be taken to a different website and cannot checkout with clothing and jewellery in the same cart.
  • Events & Workshops
    • Jewellery Making Kits
    • Workshops
    • Private Parties
    • Misshapes Exhibition
  • World Of
    • Collectors Coven
    • About Us
    • Blog
    • Meet The Team
    • What We Stand For
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Original, Playful Jewellery Handmade In Britain
© Tatty Devine 2022
FREE UK STANDARD DELIVERY OVER £50
Tatty Devine
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Delivery & Returns | Tatty Devine

  • DELIVERY
  • RETURNS

We aim to despatch your order as soon as possible, usually between 1 to 2 working days of receiving it, except personalised necklaces which can take up to 5 working days to be made, unless Express Delivery is selected at checkout.

All tracked orders will require a signature and you will receive your tracking number in the order despatch email. All orders are shipped by Royal Mail.

DELIVERY OPTIONS

UK Standard Delivery - Untracked

Estimated 3 to 5 working days

FREE on orders over £50 or
£2.95/£3.95 (weight dependent)

UK Next Working Day Delivery - Tracked

Order before 1pm for guaranteed delivery before 4pm the next working day.

£5.95 to £30 (weight dependent)

Europe Standard Delivery - Tracked

3 to 10 working days

This timeframe does not include any time that may be incurred for customs clearance.

£6.95 to £15.95 (weight dependent)

This price does not include any applicable local taxes or import duties issued by the customs authorities in the country you are shipping to. To avoid any surprises we recommend checking these costs before you place your order.

ITALY UPDATE: We have been advised by Poste Italiane that severe delays are being experienced in processing postal items due to serious IT problems in Italian customs. This is affecting all postal shipments from outside the EU. Therefore we have decided to temporarily halt shipments to Italy at the moment, due to these technical issues being experienced once they arrive they currently face delays of at least several weeks before being processed by customs and delivered by Poste Italiane. Our postal service are in constant dialogue with Poste Italiane but they have so far been unable to give us a date when these issues will be resolved. We will provide further updates as soon as we have them.

Worldwide Standard Delivery - Tracked

10 to 15 working days

This timeframe does not include any time that may be incurred for customs clearance.

£9.95 to £20.95 (weight dependent)

This price does not include any applicable local taxes or import duties issued by the customs authorities in the country you are shipping to. To avoid any surprises we recommend checking these costs before you place your order.

We hope you love our jewellery as much as we do! But if for any reason you are not happy, you're welcome to return your purchase. All orders are required to be returned within 28 days of receipt.

Remember, we only accept returned items which are unused and in their original packaging. For hygiene reasons, we say "NO!" to you sending back earrings. Our Original Name Necklace and Speech Bubble Necklaces are also return no-no's (we can't re-sell a custom made necklace that spells out the pet name of your recently ditched other half we're afraid!).

Unfortunately, we can only process returns on products purchased under a 3 for 2 offer if all 3 products are returned to us. The wanted items can then be repurchased at full price.

EXTENDED RETURNS

Christmas extended returns will apply for any order placed between 26th October 2021 and 23rd December 2021 to allow for returns up to 20th January.
 

HOW TO RETURN

UK RETURN

We have made it easy peasy lemon squeezy for you! Just complete your returns form and drop off at your nearest post office using the Royal Mail free post returns label.

INTERNATIONAL RETURN

Unfortunately, at the moment we do not have a free post label for our International customers (all addresses outside the UK) so you will be responsible for posting back to the address on the returns form. To soften the blow, we will refund you the original postage costs when processing your refund!

PLEASE NOTE

We only process orders and refunds Monday-Friday (excluding UK bank holidays) to allow our fantastic Care Team to enjoy their weekend!

  • DELIVERY
  • RETURNS

We aim to despatch your order as soon as possible, usually between 1 to 2 working days of receiving it, except personalised necklaces which can take up to 5 working days to be made, unless Express Delivery is selected at checkout.

All tracked orders will require a signature and you will receive your tracking number in the order despatch email. All orders are shipped by Royal Mail.

DELIVERY OPTIONS

UK Standard Delivery - Untracked

Estimated 3 to 5 working days

FREE on orders over £50 or
£2.95/£3.95 (weight dependent)

UK Next Working Day Delivery - Tracked

Order before 1pm for guaranteed delivery before 4pm the next working day.

£5.95 to £30 (weight dependent)

Europe Standard Delivery - Tracked

3 to 10 working days

This timeframe does not include any time that may be incurred for customs clearance.

£6.95 to £15.95 (weight dependent)

This price does not include any applicable local taxes or import duties issued by the customs authorities in the country you are shipping to. To avoid any surprises we recommend checking these costs before you place your order.

ITALY UPDATE: We have been advised by Poste Italiane that severe delays are being experienced in processing postal items due to serious IT problems in Italian customs. This is affecting all postal shipments from outside the EU. Therefore we have decided to temporarily halt shipments to Italy at the moment, due to these technical issues being experienced once they arrive they currently face delays of at least several weeks before being processed by customs and delivered by Poste Italiane. Our postal service are in constant dialogue with Poste Italiane but they have so far been unable to give us a date when these issues will be resolved. We will provide further updates as soon as we have them.

Worldwide Standard Delivery - Tracked

10 to 15 working days

This timeframe does not include any time that may be incurred for customs clearance.

£9.95 to £20.95 (weight dependent)

This price does not include any applicable local taxes or import duties issued by the customs authorities in the country you are shipping to. To avoid any surprises we recommend checking these costs before you place your order.

We hope you love our jewellery as much as we do! But if for any reason you are not happy, you're welcome to return your purchase. All orders are required to be returned within 28 days of receipt.

Remember, we only accept returned items which are unused and in their original packaging. For hygiene reasons, we say "NO!" to you sending back earrings. Our Original Name Necklace and Speech Bubble Necklaces are also return no-no's (we can't re-sell a custom made necklace that spells out the pet name of your recently ditched other half we're afraid!).

Unfortunately, we can only process returns on products purchased under a 3 for 2 offer if all 3 products are returned to us. The wanted items can then be repurchased at full price.

EXTENDED RETURNS

Christmas extended returns will apply for any order placed between 26th October 2021 and 23rd December 2021 to allow for returns up to 20th January.
 

HOW TO RETURN

UK RETURN

We have made it easy peasy lemon squeezy for you! Just complete your returns form and drop off at your nearest post office using the Royal Mail free post returns label.

INTERNATIONAL RETURN

Unfortunately, at the moment we do not have a free post label for our International customers (all addresses outside the UK) so you will be responsible for posting back to the address on the returns form. To soften the blow, we will refund you the original postage costs when processing your refund!

PLEASE NOTE

We only process orders and refunds Monday-Friday (excluding UK bank holidays) to allow our fantastic Care Team to enjoy their weekend!

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