Cleaning your jewellery:

We recommend using a soft cloth (your sunglasses cloth for example) to clean the acrylic of your jewellery.

Have a much-loved piece of Tatty Devine jewellery that needs a little TLC? No problem! Ever since we started making jewellery way back in 1999, we’ve been on a mission to increase the longevity of our pieces. From replacing chains to re-studding crystals and even sourcing pieces of acrylic: we always try our best to restore your precious pieces, get in touch and we’ll see what we can do!

How to organise your Tatty repair...

1. Email our care team on care@tattydevine.com and make sure to attach a photograph of your piece of jewellery so they can clearly see what version it is and the area that needs attention. Based in London? You can also drop your poorly piece into our Monmouth Street store (nearest tube Leicester Square).

2. You'll receive a repairs quote from our Care Team, and if you are happy to go ahead with the repair you would just need to return your jewels to our Kent Studio on a recorded service. We always ask that you make sure the parcel is packaged securely to ensure a safe journey- and with a note of your contact details inside so we know who you are!

3. We’ll let you know as soon as we have received the package and will be in touch to take payment for your repair, either via card payment over the phone or via PayPal request, before our team gets to work.

4. Once our wonderful makers have processed your repair, this will be safely returned to you at an address of your choice for a small cost to cover postage or you can collect in store for free (and say hi to our lovely Monmouth Street team!). Ta-da!