Delivery

LAST POSTAL DATES FOR CHRISTMAS 2017

Destination Delivery options Delivery cost Last Order Date (to receive before Christmas)
UK Standard Delivery
Untracked 
£2.95

19th December - order before 1pm

NAME NECKLACE: 15th December - order before 1pm

UK Priority Delivery
Tracked
£5.95

21st December - order before 1pm

NAME NECKLACE: 20th December - order before 1pm

Europe  Standard Delivery
Tracked
£6.95

13th December - order before 1pm

NAME NECKLACE: 6th December - order before 1pm

Worldwide  Standard Delivery
Tracked
£9.95

1st December - order before 1pm

NAME NECKLACE: 24th November - order before 1pm

CHRISTMAS 2017 POSTAL DATES

We hope you all have a fantastic festive season! Our team will be taking a well-deserved break over the Christmas period, so any orders placed after 1pm on Friday 22nd December to Wednesday 27th December will be despatched on or after Wednesday 27th December 2017.

If you have any queries about your order then get in touch

DELIVERY TIMES 

Destination Delivery options Delivery cost Delivery time
UK Standard Delivery
Untracked 
£2.95 3-5 working days
UK Priority Delivery
Tracked
£5.95 Next working day - order before 1pm
Europe  Standard Delivery
Tracked
£6.95

3-7 working days

Worldwide  Standard Delivery
Tracked
£9.95

10-15 working days

All tracked parcels require a signature on delivery.  If you’ve chosen this option, once your order has been tracked, we'll email you a tracking number. If you've created an account, you'll also find your tracking number in My Account. You can enter your tracking number at royalmail.com to track your parcel. International Parcels can usually be tracked through your country’s main postal service once they have left the UK.

All our jewellery is presented in a Tatty Devine gift box.

Can you deliver to my work or another address?

Yes, we can deliver to any address except for PO boxes.

How long will my Name Necklace take to arrive?

It takes 7 working days for your Name Necklace to be designed and made. Then we dispatch it using your chosen delivery option. If you need it quickly choose the Express option on the Name Necklace page.

Has my order been dispatched?

If you've created an account with us, you can check the progress of your orders in My Account. We'll also send you an email on the day your order is dispatched, so you know it's on its way. 

My order hasn't arrived.

Please check the estimated time for your chosen delivery option in the table above. If your order has not arrived in time please Contact Us. If you've created an account and chosen a tracked delivery option, you can find your Royal Mail tracking number in My Account. Enter this at royalmail.com to track your parcel.

I've not received the right item.

Occasionally mistakes can happen. If you haven’t received the right item please Contact Us, and we'll ask you to post the item back. We will send you the correct item and refund your return delivery costs.

I've not received everything I ordered.

Please Contact Us, and we'll send any missing items by Next Day delivery.