Privacy Policy

Tatty Devine is 100% committed to protecting the privacy and security of our site visitors and customers. We are fully compliant with all data protection laws including the most recent General Data Protection Regulation (GDPR) as of May 2018.

To keep you in the loop, here’s how we use your data…

COOKIES

To help us provide you with a better experience on our website, we use cookies. A cookie is a small text file which (with your permission) is placed on your computers hard drive. Cookies will not harm your computer and we consider them essential for running an online store. You can decline or disable the use of cookies but it will affect your online experience!

COLLECTION OF INFORMATION

With your permission, we will collect information that you provide to us. This will be in the form of an email address, name, telephone number and address information and will be collected should you sign up to our mailing list, create a customer account, or make a purchase with us. We will hold all order history on file (which will include your contact details) however, if you get in touch and ask us to delete your email address or customer account then this information on you will vanish!

USE OF INFORMATION

We will use your information for the following purposes:

  • To confirm your order, confirm order despatch, deliver your order, confirm refund where applicable.
  • To assist you with any queries concerning your order.
  • To send you information regarding our company and products that we believe to be of interest to you.
  • For marketing and sales analysis (for example determining which products were best sellers last month).

DISCLOSURE OF INFORMATION

We want to keep you to ourselves – and for that reason we promise to never share your details with anyone else. EVER.

SECURITY

We are 100% committed to ensuring your experience on our website is secure and safe. For this reason, we take all the necessary precautions to make sure your information is not lost, stolen, misused or accessed inappropriately. We host our store on Shopify who provide us with an e-commerce platform that allows us to trade and do to to the highest standards of security and privacy.

THIRD PARTIES

Like most companies, we use third party providers to assist us with our business functions, for example payment gateways. These third parties will only collect, use and disclose your data as necessary. Most of our third party providers have their own privacy policies which may differ to ours depending on the country they are located in.

KLARNA

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Tatty Devine is committed to being as transparent as possible with all the information we hold on you. If you want to know exactly what we have stored (this will likely be email, contact details and purchase history), please get in touch with datacontroller@tattydevine.com and request a copy of your customer data. We will be happy to give you this!